Reporting directly to the Head of Enterprise Operations, you will be responsible for the following duties:
- Managing your own portfolio of approximately 25 commercial clients.
- Supporting your assigned portfolio through the entire customer lifecycle ranging from origination, onboarding through to end of term management.
- Liaising with executive level customers within your portfolio to solve queries, support them through the settlements process and manage day to day requests.
- Working to KPIs and quality targets.
To be successful with this opportunity, you must have experience in the following areas:
- 3 years’ experience within a dedicated, B2B, customer service role in the banking & finance industry.
- Experience working within asset finance is a distinct advantage but not essential.
- Ability to work autonomously as well as part of a team.
- Exceptional written & verbal communication skills.
To apply for this job please visit www.seek.com.au.