Manager, Support Services

Reporting directly to the Department Head, you will be responsible for providing leadership & direction to a team of 11 staff across operations & settlements. This will also include:

  • Ensuring transactions are settled in a timely manner and that payments to external parties are approved.
  • Overseeing cash operations and operational support duties such as uploading of applications, supplier accreditation and contract management.
  • Assessing workflow and identifying priority tasks.
  • Mentor, coach and provide ongoing training to staff. Motivate and inspire staff to achieve their KPI’s & company deliverables and manage escalated matters.
  • Conduct reporting and distribute to internal and external stakeholders.
  • Identify opportunities for process improvements. 

To be successful with this opportunity, you must have experience in the following areas and possess the below personal qualities:

  • Degree qualified in Business, Economics, Accounting or a related degree is highly regarded.
  • Min 3 years experience working in the commercial finance space.
  • Min 3 years experience working in a leadership capacity within financial services.
  • Passionate and dedicated people leader.
  • Strong problem-solving skills coupled with the ability to implement processes & procedures to eliminate future risk. 

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